Safety. Comfort. Cleanliness.
For All Knights.

UCF Facilities Operations

Our goal is simple- to support university initiatives and to keep things at UCF running smoothly. We do that by maintaining and repairing building equipment to minimize interruptions and create a safe and comfortable environment for our students and faculty.

In urgent situations, such as an inoperative elevator, toilet running over, power outage, an extremely hot or cold room, or an alarm which won't turn off, call the Work Control Center immediately!
Call day or night seven days a week: 407-823-5223 or email

To submit a Customer Service Request via email, download the pdf form to your desktop, fill out, and submit.

Customer Service Request [pdf]

AIM Service Request

Event Request



The University's policy concerning the hanging of banners has changed. Banners can be installed by Facility Operations after banner approval by the office of UCF Communications and Marketing. The full policy can be viewed here: Banner Installation SOP