Safety. Comfort. Cleanliness.
For All Knights.

UCF Facilities Operations

Our goal is simple- to support university initiatives and to keep things at UCF running smoothly. We do that by maintaining and repairing building equipment to minimize interruptions and create a safe and comfortable environment for our students and faculty.

In urgent situations, such as an inoperative elevator, toilet running over, power outage, an extremely hot or cold room, or an alarm which won't turn off, call the Work Control Center immediately!
Call day or night seven days a week: 407-823-5223 or email

If you do not have AiM login credentials, simply click on Non-AiM Customer Service Request, fill out the form, submit, and hit send.

Non-AiM Customer Service Request

AIM Service Request

Event Services Request Form




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