Division policies and procedures can be found in the FBO Teams Group under the Policies and Procedures channel:
- Go to UCFTeam-FacilitiesandBusinessOperations_GRP in Teams
- Open Hidden Channels
- Select “FBO Policies and Procedures”
- Click the “Files” tab at the top of the window.
Policies
| Policy | Description | Approval Date |
|---|---|---|
| Appearance | Facilities Operations & Landscape and Natural Resources Employee Appearance Policy | 5/20/2019 |
| Appearance-Spanish | Facilities Operations & Landscape and Natural Resources Employee Appearance Policy | 5/20/2019 |
| Bag and Tag | Handling of lost items | 3/14/2014 |
| Bed Adjustmentment | Bed Adjustment Heights | 10/7/2021 |
Standard operating procedures
| SOP | Description | Approval Date |
|---|---|---|
| FO SOP-02 | Backlog Definitions and Explanation | 4/20/2017 |
| FO SOP-08 | Planning & Scheduling Rentable Assets | 6/17/2015 |
| FO SOP-009 | FO Housing On-Call Process | 4/15/2021 |
| FO SOP-14 | Warranty Claim Process | 9/13/2016 |
| FO SOP-15 | NONC Phase Status | 2/17/2016 |
| FO SOP-16 | Two-way Radio Procedure | 6/22/2015 |
| FO SOP-17 | Banner standards for exterior and interior vertical walls of campus buildings | 4/14/2016 |
| FO SOP-19 | Canceling a phase and/or work order | 4/28/2016 |
| FO SOP-21 | Adding an Asset Using the Mobile App | 8/22/2018 |
| FO SOP-22 | Attendance Tracker | 12/18/2015 |
| FO SOP-25 | Processing e-Builder Projects in the Computerized Maintenance Management System | 4/16/2020 |
| FO SOP-26 | Housing laundry equipment repair procedure | 4/28/2016 |
| FO SOP-27 | Performing Work on Dematic ARC Assets | 11/1/2018 |
| FO SOP-28 | Time Card Management | 2/7/2017 |
| FO SOP-29 | Work Control Center and On-Call Procedures for Other Than Normal Working Hours | 3/23/2017 |
| FO SOP-30 | Shared Fleet Van #327 Access | 8/29/2017 |
| FO SOP-33 | Vendor Services Purchasing Process | 9/29/2017 |
| FO SOP-34 | Continuing Services Purchasing Process | 10/06/2017 |
| FO SOP-35 | Selection Justification Process | 10/06/2017 |
| FO SOP-36 | Standard Change Request Process | 11/16/2017 |
| FO SOP-36 | UCF Design, Construction, and Renovation Standards Change Request Form | 02/05/2019 |
| FO SOP-H01 | HK Closet Setup and Care | 8/8/2014 |
| FO SOP-H01S | HK Closet Setup and Care – Spanish | 8/8/2014 |
| FO SOP-H02 | Facilities Door and Lock Policy | 8/17/2018 |
| FO SOP-H02S | Facilities Door and Lock Policy – Spanish | 8/17/2018 |
| FO SOP-H03 | Wave Vac | 9/3/2014 |
| FO SOP-H03S | Wave Vac – Spanish | 9/3/2014 |
| FO SOP-H04 | Shower Cleaning – Bathrooms | 4/5/2016 |
| FO SOP-H04S | Shower Cleaning – Bathrooms – Spanish | 4/5/2016 |
| FO SOP-H05 | Restroom Cleaning | 5/3/2017 |
| FO SOP-H06 | Stainless Steel Cleaning Procedure | 11/7/2018 |
| FO SOP-H06S | Stainless Steel Cleaning Procedure – Spanish | 11/7/2018 |
| FO SOP-H07 | Dorm Room Routine Cleaning | 11/15/2017 |
| FO SOP-H07S | Dorm Room Routine Cleaning – Spanish | 2/3/2015 |
| FO SOP-H08 | Entry/Exit of Student Dorm Room | 10/31/2014 |
| FO SOP-H08S | Entry/Exit of Student Dorm Room – Spanish | 10/28/2014 |
| FO SOP-H09 | FO Housing On-Call Process | 5/06/2021 |
| FO SOP-H09S | FO Housing On-Call Process – Spanish | 5/06/2021 |
| FO SOP-H012 | Floor Sweeping | 3/1/2017 |
| FO SOP-H012S | Floor Sweeping – Spanish | 3/1/2017 |
| FO SOP-H14 | Kitchen Deep Cleaning | 10/28/2014 |
| FO SOP-H14S | Kitchen Deep Cleaning – Spanish | 10/27/2014 |
| FO SOP-H15 | Custodial Cart Set-up | 4/21/2016 |
| FO SOP-H15S | Custodial Cart Set-up – Spanish | 4/21/2016 |
| FO SOP-H018 | Vent Cleaning/Dusting | 3/3/2017 |
| FO SOP-H018S | Vent Cleaning/Dusting – Spanish | 3/3/2017 |
| FO SOP-H20 | Trash/Recycling receptacle disposal | 10/28/2014 |
| FO SOP-H22 | HK Vac Usage and Care | 9/23/2014 |
| FO SOP-H22S | HK Vac Usage and Care – Spanish | 9/23/2014 |
| FO SOP-H25 | Floor Auto Scrubber | 10/27/2014 |
| FO SOP-H25S | Floor Auto Scrubber – Spanish | 10/8/2014 |
| FO SOP-H26 | Request for Service – Dusting | 3/16/2015 |
| FO SOP-H26S | Request for Service – Dusting – Spanish | 10/19/2015 |
| FO SOP-H32 | Floor – Wet Mopping | 7/7/2015 |
| FO SOP-H32S | Floor – Wet Mopping – Spanish | 7/7/2015 |
| FO SOP-H35 | Whiteboard Care Cleaning | 1/05/2017 |
| FO SOP-H36 | Floor Fan Operation | 9/14/2015 |
| FO SOP-H36S | Floor Fan Operation – Spanish | 9/14/2015 |
| FO SOP-H37 | Refuse Toter Cleaning | 3/12/2015 |
| FO SOP-H37S | Refuse Toter Cleaning – Spanish | 3/12/2015 |
| FO SOP-H038 | Refuse Collection | 3/3/2017 |
| FO SOP-H039 | Walls and Doors Cleaning | 3/3/2017 |
| FO SOP-H039S | Walls and Doors Cleaning – Spanish | 3/3/2017 |
| FO SOP-H040 | Dispenser and Receptacle Cleaning | 3/23/2017 |
| FO SOP-H040S | Dispenser and Receptacle Cleaning – Spanish | 3/23/2017 |
| FO SOP-H041 | Classroom and Lab Cleaning | 8/29/2017 |
| FO SOP-H041S | Classroom and Lab Cleaning – Spanish | 8/29/2017 |
| FO SOP-H042 | Housing HK Summer Linen & Supplies | 11/21/2017 |
| FO SOP-H043 | Bed Bug Response in Housing Spaces | 3/06/2018 |
| FO SOP-H043S | Bed Bug Response in Housing Spaces – Spanish | 3/06/2018 |
| FO SOP-M01 | Using a Megger | 5/9/2014 |
| FO SOP-M03 | FACP Tag Placement | 7/2/2014 |
| FO SOP-M04 | General Maintenance Instructions | 7/2/2014 |
| FO SOP-M05 | Contactor Replacement | 5/4/2015 |
| FO SOP-R01 | Adding a new account number to AiM | 5/9/2014 |
| FO SOP-R03 | Creating maintenance standards in AiM | 12/1/2014 |
| FO SOP-R04 | Creating PM Templates in AiM | 12/1/2014 |
| FO SOP-W01 | Parking Services WO Approval Process | 8/27/2018 |
| FO SOP-W04 | Dispatcher Processing Customer Requests | 8/29/2017 |
| FO SOP-W07 | WCC Scheduling Dispatched Work Orders | 5/6/2019 |
| FO SOP-QMF | QMF Work Orders | 9/13/2018 |
| FO SOP-W08 | Creating Project Work Orders from e-Builder | 12/04/2019 |
| FO SOP-W09 | Customer Service Phone Etiquette | 7/3/2019 |