Customer Request Form


Submit a Work Request

Due to the COVID-19 pandemic, UCF Facilities & Safety personnel will do our best to complete your work order request in a timely manner. To protect everyone, all staff members and individuals on campus are required to follow CDC guidelines, including practicing proper social distancing requirements and wearing face coverings.

Use this form to request service from the Facilities Operations Department including Maintenance, Housekeeping, Utilities and Energy (UES) and Landscaping and Natural Resources (LNR). If you are requesting Facilities Operations support for an event use the form Event Services Request Form http://fo.ucf.edu/eventservicesform. Event requests will not be processed using this form.

This page is for routine maintenance requests only. Please do not enter emergency requests through this form. An emergency request is a time sensitive situation such as inoperative elevator, toilets running over, power out, or an alarm that will not turn off. In a non-life threatening emergency, call the Work Control Center 24/7 anytime day or night. (407) 823-5223

If you are reporting a life threatening emergency, call 911 immediately! Examples are but not limited to: elevator entrapment, fire, traffic accidents, etc.

To report an IT issue (cable or internet), please call UCF IT at (407) 823-5117.

To report a laundry machine issue (excluding Rosen/Greek Houses), please submit a request online at Caldwell and Gregory or sending an email to service@caldwellandgregory.com or by calling 1-800-927-9274.

To submit a request, follow these steps:

1) Fill in your personal information, making sure to fill in the required fields denoted by an asterisk.

2) Give a description of the problem you are having. Please be as detailed as possible so we may better serve you.

3) Click the submit button on the bottom of this form. You'll receive an e-mail confirming your form has been submitted.

 

Fill out my online form.